Our friendly and efficient approach to our customer’s needs ensures that repair times are kept to a minimum.
This is largely achieved by an extensive inventory of spares and technical manuals for most products. Our database maintains records of common faults and is used to keep repair costs to a minimum.
Our modern, purpose-built, air-conditioned service facility is equipped with state-of-the-art testing equipment, which is kept calibrated to ensure accuracy and meet quality assurance requirements.
Onsite installation and repairs are also available when it is vital that your business experiences the minimum down-time and it is not an option to come to our workshop.
We are proud to have companies such as Holcim, Pioneer NQ, Cleanaway, Cairns Airport, Queensland National Parks and many Shire and Regional Councils numbering amongst our valued customers.
From small ‘while you wait’ jobs to large projects, Austek guarantees prompt friendly service to all our customers. It is simply what we do best!
Austek is proud of our technicians and our service department. Repairs to communications and industrial electronics equipment, right down to component level, are never a problem. We utilise a constantly updated computer system, which provides essential customer information, service history and technical product information, to help us provide effective and timely customer service.
Deposits/minimum charge will apply.